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Log in to your Vipz Casino account
Pick up your balance, your pending free spins and your VIP club level in a matter of seconds. This page also gathers the answers to the access problems players run into most often.
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Logging in to Vipz Casino safely
An online casino account holds a real balance, a playing history and the identity documents handed over during the KYC check. The three habits below cover most of the risk on their own.
Finding your credentials
Your login is always the email address used when the account was opened, never a nickname. If you are torn between two inboxes, look for the confirmation message Vipz Casino sent on the day you registered. The password reset procedure only works on the address held on file.
Turning on two factor authentication
Two factor authentication adds a one time code sent by email or generated by a dedicated app. It makes a stolen password useless, which is particularly handy before a large withdrawal request. You switch it on from the security section of your personal area and it takes under two minutes.
Protecting your account on a shared device
On a family computer or a public machine, leave the "Stay logged in" box unticked and decline the password save your browser offers. Always end the session with an explicit log out rather than by simply closing the tab. Private browsing remains the cleanest option when the device is not yours.
Common login problems at Vipz Casino
Four situations cover the vast majority of the requests reaching live chat, open 24/7 in English with an average reply under 2 minutes.
I forgot my password, how do I reset it?
Use the reset link and enter the email address attached to the account. A message with a temporary link usually arrives in under five minutes, so remember to check the spam folder. That link expires quickly for security reasons: if it no longer works, simply request another one. Then pick a password of at least twelve characters, different from the ones you use on your other services.
My account is locked after several attempts
After a run of failed attempts, access is suspended temporarily to counter automated attacks. The lock lifts on its own after a short delay, with no action needed from you and no effect on your balance. If access is still refused once that delay has passed, contact live chat with the account email address. An identity check may be requested before the account reopens.
I did not receive the verification email
Start by checking the spam and promotions folders of your mailbox, where automated messages often land. Then check the exact spelling of the address you entered, since one transposed letter is enough to break delivery. Filters at some providers also delay delivery by several minutes. If nothing arrives after a quarter of an hour, support can resend the message or correct the address held on file.
I am logging in from a new device
A login from an unfamiliar phone, computer or network triggers an extra check. You then receive a confirmation code to enter within the minute, to prove the request really comes from you. That check is normal and does not point to a problem on your account. Do avoid logging in over an unprotected public network though, especially ahead of a payment.
Not registered at Vipz Casino yet?
Creating an account takes under three minutes and opens the door to more than 9,200 games, a six tier VIP club and withdrawals processed in 24 to 48 hours once your file is approved.
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